Contact XSD Precision TPMS Support
If the SN is not found, mismatched, or the access key is invalid, send package label photos and order details.
Send Support EmailScan. Verify. Trace. Respond.
Use the order lookup for all SN records under one shipment, or scan / enter a single SN when only the sensor label is available.
Enter the order number and order access key to view all sensor trace records under that order.
Enter the sensor SN and single-sensor access key to view product identity and factory inspection summary.
Scan the QR code on the package or sensor label to open the single-SN trace record.
If the browser cannot access the camera, use your phone camera to scan the QR code, or enter the SN manually below.
Use the notes below to understand order numbers, access keys, and the boundary of authenticity checking.
Use the PO or order number confirmed by XSD Precision. It is usually shown on the order confirmation, packing list, shipment documents, or traceability file provided by your distributor.
The access key is the authorized lookup code for this order, provided by XSD Precision or an authorized channel with the traceability file. It is not a sensor SN or the public QR code on the package.
Check the order number, access key, and extra spaces first. If the issue continues, use the quick link below. The email subject and key fields will be prepared automatically.
Send Support EmailIf an SN is not found, mismatched, or queried unusually often, it may indicate counterfeit, copied-label, mixed shipment, or unauthorized channel risk. This supports authenticity checking, but is not an absolute anti-counterfeit guarantee.
Check whether the SN matches an XSD Precision trace record and identify authenticity or channel risks.
Confirm factory EOL status and key inspection summary before service discussion.
Review all SN records under one order to reduce wrong shipment, mixed stock, and channel disputes.
Use SN records to connect product, batch, test, and service evidence for faster issue handling.